About Caire
Your AI companion for mental health. Helping you understand your mind, build resilience, and feel better.
What Caire can & cannot do
Caire is an AI companion, not a licensed therapist, psychiatrist, or medical professional. It can support your wellbeing, but it cannot replace professional care.
✓Listen around the clock, without judgment
✓Teach coping techniques (CBT, DBT, breathing exercises)
✓Help you explore thoughts and feelings
✓Provide a safe space to vent
✓Connect you to crisis resources when needed
✗Diagnose mental health conditions
✗Prescribe or recommend medications
✗Replace professional therapy or medical care
✗Handle emergencies
✗Access external information or browse the web
In a crisis, contact emergency services immediately: 999 (UK), 911 (US), or 988 (US).
Privacy & data
Your privacy is fundamental to the therapeutic relationship. Read the full Privacy Policy.
01
What we collect
- Conversations: Your chat messages, to provide continuity and personalized support
- Profile information: Name, preferences, and settings you choose to share
- Usage data: Basic analytics to improve the service (not linked to chat content)
02
How we protect it
- Encryption in transit: All data encrypted using TLS between your device and our servers
- Encryption at rest: Conversations stored encrypted in our database
- Secure infrastructure: Industry-standard cloud providers with SOC 2 compliance
03
Who has access
- AI only: Conversations are processed by AI systems. No humans read your chats.
- You: Only you can access your conversation history
- No sale of data: We do not sell your personal conversation content
04
Your control
- View & edit: Access and modify your profile anytime in Settings
- Delete chats: Delete individual conversations or all history
- Account deletion: Request complete deletion of your account and all data
05
Data retention
- Active data: Retained while your account is active
- Deleted chats: Permanently removed after 30 days
- Account deletion: All data removed within 30 days of request